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Shipping & Returns

Shipping Policy.

We are a UK based small company and aim to ship all orders the next working day where possible, As standard we use Royal Mails first class service for small UK deliveries and a courier for larger orders. For all overseas orders we use Royal Mail Airmail as standard. Due to Covid-19 please allow extra time for deliveries to arrive, we are advised that Royal Mail are doing their best but service may be reduced in some areas.

Returns.

We are happy to accept returns providing the items are unworn except for trying on and with original packaging. Please return any items to the address shown on the packing slip or on the contact us page within 30 days and include the packing slip where possible having marked off returned items, if you do not have the packing slip please include a note with your name and address. We will then issue a refund for returned items but please note that we cannot pay for returned postage costs or monies paid to us for outgoing postage of goods. If you need to cancel an order please let us know as soon as possible and providing the order had not already been dipatched from our premises we will cancel the order and refund any monies paid to us.

Faulty goods

If any items arrive to you in a faulty condition or have been damaged in transit, please notify us with 2 working days upon which we will arrange for refund or replacement providing the faulty goods are returned to us, all faulty goods must be returned to us within 30 days of purchase as per you statutory rights, any goods that have obviously been worn, are stained or have not been cared for as per the stated instructions will not be refunded for or replaced.

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Testimonials

Thank you so much!

I am so very glad a friend recommended this site to me after I told her that my wig wasn't working out. The other sites were very pricey. I love your...
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Introduction

Annabandana was born when my mum Anne underwent chemotherapy for throat cancer and was unable to find affordable suitable secure headwear that was...
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perfect hats

Hi Have just received my second order from annabandana, first time said I'd take a chance, cos they were so reasonably priced, but got big shock...
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Thank you

I would like to pass on a huge thank you on my mum's behalf. I purchased the Jersey headscarves as a gift. They gave her the confidence to venture...
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Great hats

My hats have just arrived and I wanted to thank you as I'm so pleased with all of them. They are really well made, fit well and very comfortable....
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Thankyou

Ilive in Greece and I was struggling to find something to wear for the impending hair loss after my chemo.A friend of mine brought me two sleep caps...
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Thank you

My mum was recently diagnosed with leukemia. At only 48, one of the biggest upsets so far has been losing her hair which made her feel old and really...
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Perfect

37 year old woman diagnosed with breast cancer in Sept. The hats I ordered fit well, look great and were a fantastic price. Thank you.
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