Refund policy
Returns.
We are happy to accept returns providing the items are unworn except for trying on and with original packaging. (This does not apply to Picc line covers which cannot be accepted for return due to hygiene reasons) Please return any items to the address shown on the packing slip or on the contact us page within 30 days and include the packing slip where possible having marked off returned items, if you do not have the packing slip please include a note with your name and address. We will then issue a refund for returned items but please note that we cannot pay for returned postage costs or monies paid to us for outgoing postage of goods. For customers in Ireland please be aware that returns may incur customs charges. If you need to cancel an order please let us know as soon as possible and providing the order had not already been dipatched from our premises we will cancel the order and refund any monies paid to us.
Faulty goods
If any items arrive to you in a faulty condition or have been damaged in transit, please notify us with 2 working days upon which we will arrange for refund or replacement providing the faulty goods are returned to us, all faulty goods must be returned to us within 30 days of purchase as per you statutory rights, any goods that have obviously been worn, are stained or have not been cared for as per the stated instructions will not be refunded for or replaced.