Shipping policy
Shipping Policy.
We are a UK based small company and aim to ship all orders the next working day where possible, As standard we use Royal Mails second class service for small UK deliveries and a courier for larger orders.
Missing / Delayed parcels
If in the event of your parcel delivery being delayed/missing we ask that you wait at least 5 working days for your delivery to arrive, please check the delivery address you have provided us with to ensure that it is correct and if your delivery has still not arrived after this time please let us know and we will look into it for you as we have tracking for most of our parcels. Should the occasion arise whereby a parcel has not arrived after 10 working days and we cannot establish the whereabouts of the delivery we will consider the parcel permanently lost and will only then offer to refund the purchase price or re-send the goods.